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My resume: get to know me

Education

2023 - 2024

MSc International Strategic Marketing (ISM) 
Awarded with Distinction

University of Glasgow

Glasgow, UK

The ISM Master’s program provided a rigorous environment for the development and enhancement of my skills. Among the courses I found particularly enlightening during my tenure at the University of Glasgow were Marketing Communications, which equipped me with the ability to set effective marketing and communications objectives and devise strategic plans to achieve them.

Another course that significantly contributed to my academic growth was International Brand Management, where I deepened my understanding of brand management principles and achieved the highest grade on the course assignment.

Additionally, I gained valuable insights from courses such as Management Across Cultures, Marketing Consultancy, International Services Marketing, and Perspectives in Marketing Ethics, all of which were impactful in shaping my approach to marketing in a global context.

2019 - 2023

BA Chinese and International Business

University of Westminster

London, UK

Driven by my passion for languages and the relevance of Mandarin in global business and communication, I pursued the Chinese and International Business course. Although learning Mandarin presented its challenges, it was an immensely rewarding experience that broadened my perspective on international business dynamics.

 

Key business courses that captured my interest and expanded my expertise included Global Business Environment, Marketing for International Business, and Digital Business. These courses ignited my passion for business strategy and marketing, profoundly influencing my decision to pursue a Master’s program in this field.

Experience

TJX Associate

Oct 2024 - Jan 2025

TK Maxx

Glasgow, UK

Served over 100 customers daily, delivering excellent customer service and ensuring high satisfaction through attentive support and problem-solving. Worked collaboratively with a team of 15 in a fast-paced retail environment, effectively managing high footfall and maintaining a smooth shopping experience.

 

Played a key role in achieving a £50K daily sales target by upselling products, providing personalised recommendations, and maintaining strong product knowledge. Assisted in merchandising, stock replenishment, and visual displays to enhance store presentation and drive sales.

 

Adapted quickly to changing priorities, demonstrating strong communication and teamwork skills while consistently meeting performance targets.

Hospital Volunteer at County Hospital in Śrem

Sept 2016  - June 2019

Śrem, Poland

Volunteered as part of a dedicated team of four students, providing compassionate support to patients in rehabilitation and long-term acute care. Assisted patients with daily activities, offering empathy, emotional support, and companionship to improve their well-being. Helped create a comforting and positive environment by engaging patients in conversation and activities, ensuring they felt heard and valued.

 

Developed strong interpersonal and communication skills by working closely with both patients and healthcare professionals in a sensitive and fast-paced setting. Demonstrated reliability, adaptability, and a patient-centered approach while contributing to the overall care experience.

Animal Shelter Volunteer at "Schronisko Gaj"

Sept 2016  - June 2019

Gaj, Poland

Volunteered at a local animal shelter as part of a team of six volunteers, assisting with the care and well-being of rescued animals by providing feeding, grooming, and socialisation to improve their chances of adoption. Helped maintain a clean and safe environment, ensuring the animals were comfortable and well cared for. Took an active role in organising fundraising efforts, securing essential food and supplies to enhance their living conditions.

 

Worked closely with the other volunteers to raise awareness about responsible pet ownership and adoption opportunities within the local community. Developed strong teamwork, problem-solving, and organisational skills while collaborating with staff and fellow volunteers to support the shelter’s mission.

Additional Courses

Customer Understanding and Digital Marketing Channels by Unilever & Coursera

Search Engine Optimization (SEO) Specialization by UCDavis & Coursera

Brand Management: Aligning Business, Brand and Behaviour by University of London & Coursera

Adam Smith Business School Skills Award - University of Glasgow

Introduction to CRM in HubSpot - Coursera

Currently Undertaking Meta Marketing Analytics Professional Certificate

Skills

MS Office Suite

Canva design

Wix and Wordpress webpage management

Problem-solving

Attention to detail

Critical thinking

Reliability

Communication

Time management and organisation

SQL and Python basics

CRM in Hubspot

Languages

English (Fluent)

Polish (Fluent)

Mandarin (Beginner)

© 2024 by Katarzyna Marszalek

All projects and their components constitute the intellectual property of Katarzyna Marszalek and are strictly prohibited from any form of reproduction or replication.

Call

+44 (0) 7789217554

E-mail

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